Terms of Use

Last updated: April 28, 2026

1. Acceptance of Terms

By accessing or using the Waylo platform, mobile applications, and services (collectively, "Services"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use our Services.

2. Description of Service

Waylo provides an enterprise transport management ecosystem designed to simplify operations for educational institutions and corporate entities. Our Services facilitate route management, vehicle-driver assignments, real-time tracking, detailed scheduling, and historical logs of transport activities to ensure transparency and efficiency.

3. User Accounts & Responsibilities

To use our Services, you may be required to maintain an active account issued by your affiliated organization. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Ensuring that all information provided is accurate and up-to-date.
  • All activities that occur under your account.
  • Using the Services in compliance with all applicable local, state, and national laws.

4. Institutional Use

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. The organization is responsible for managing the access levels of its authorized personnel. You acknowledge that administrative and user-sensitive data access is strictly limited to Administrators and authorized Staff. Personnel designated as Drivers do not have access to such sensitive administrative data or user accounts. Waylo acts as a service provider and is not responsible for the internal management or conduct of the organization's personnel.

5. Prohibited Conduct

You agree not to:

  • Use the Services for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Reverse engineer, decompile, or disassemble any aspect of the platform.
  • Use the platform to harass, abuse, or harm another person.

6. Intellectual Property

All content, features, and functionality of the Waylo platform—including but not limited to software, code, logos, designs, and text—are the exclusive property of Waylo and are protected by copyright, intellectual property, and other proprietary rights laws.

7. Limitation of Liability

To the maximum extent permitted by law, Waylo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.

Operational Disclaimer: Waylo is not liable for delayed alerts, temporary tracking gaps, or ETA inaccuracies caused by third-party cellular network outages, device GPS hardware degradation, or external mapping service (e.g., Google Maps) disruptions.

8. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, for conduct that violates these Terms, is harmful to other users, or for any other reason deemed necessary by Waylo.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Puducherry, India.

10. Contact Us

For inquiries regarding these Terms of Use, please contact our legal team at:
[email protected]

For general support inquiries, you may contact:
[email protected]